AMILOADED MEDIA HUB NEWS UPDATE
Customers of Guaranty Trust Bank (GTB) faced a severe setback on Thursday evening when the banking platform suffered a major service failure across all its portals.
Investigations by reporters uncovered that the Internet Banking Portal, the Mobile Application, and the *737# USSD platform were all inaccessible due to the service disruption.
As a result of this unexpected development, numerous customers found themselves stranded, unable to carry out important business transactions.
Despite the widespread impact of the service failure, the bank has not issued any explanation through its social media channels.
The incident has sparked reactions on social media platforms, with customers expressing their frustration and concerns over the unexplained service failure.
See some of the Reactions below:
GTBank is too useless.
— TAMARA (@_priye_) April 4, 2024
Haven’t been able to login to my app for 2 days now.
@gtbank @gtbank_help that I used to bank on was so sure about them. They are just getting worse by the day and proofing how useless they can actually be
— TNG | (@Adebicye) April 4, 2024
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